Customer Value Agreements (CVAs)
MAINTENANCE PLANS
Customer Value Agreements (CVAs) make owning Cat® equipment easier, more predictable, and more productive. From parts-only plans to labor-inclusive maintenance agreements, CVAs are designed to protect your equipment, your uptime, and your budget. With Genuine Cat® Parts, expert technician support, and scheduled maintenance handled for you, CVAs help ensure the right work happens at the right time without surprises. Backed by Caterpillar Services Commitment, you get dependable parts availability, trained support, and service you can count on - so your equipment is ready when your job depends on it.
Additional Points of value in a CVA
HASSLE-FREE OWNERSHIP
From helpful advice, easy parts instructions, and eligibility to roll your CVA into one monthly machine payment.
Hassle-Free Maintenance
Genuine Cat Parts delivered on time and on schedule for maintenance. Flexible service options to suit your operation.
Expert Dealer Support
Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts.
EQUIPMENT HEALTH MANAGEMENT
Easy access through the VisionLink to monitor machine hours, location and receive key health alerts.
Cat® Customer Value Agreements
When you get a Customer Value Agreement (CVA), you get hassle-free ownership to keep your equipment easy to own and ready to work. Explore how Cat Customer Value Agreements (CVAs) deliver proactive maintenance, expert support, and predictable ownership costs for your heavy machines, helping keep your equipment running stronger, longer.
What Options Are Available?
BASIC (DO IT MYSELF):
You complete your own routine maintenance and we make it easy to get genuine Cat parts to get the job done.
PLUS (DO IT WITH ME):
This plan provides you with the required filters, oil and samples to complete the 250 and 500 hour service intervals while Foley will provide the required filters, oil, samples and the labor to perform the 1,000 hour services. Included with the 1,000 hour intervals, you will receive a comprehensive machine inspection with each visit.
ULTIMATE (DO IT FOR ME):
Foley provides all of the required liquid filters, oil, samples and labor on each service interval. This includes a comprehensive machine inspection at the 1,000 hour intervals plus a basic inspection with the other Foley performed services. Additional options for the above plans include Quick Evac unit 250 or 500 hour oil change interval options, dry filters, hydraulic oil and/or coolant change, valve lash adjustment and circle adjustments on Motor Graders including labor during a Foley provided service interval.
| BASIC (DO IT MYSELF) | PLUS (DO IT WITH ME) | ULTIMATE (DO IT FOR ME) | |
|---|---|---|---|
| 12 MONTH MINIMUM AGREEMENT TERMS | ● | ● | ● |
| GENUINE CAT PARTS | ● | ● | ● |
| CONNECTIVITY | ● | ● | ● |
| PREVENTIVE MAINTENANCE SCHEDULING | ● | ● | ● |
| INSPECTIONS OR SCHEDULED OIL SAMPLING (SOS) | ● | ● | ● |
| SOS ALERTS & REPORTS | ● | ● | ● |
| DEDICATED CONDITION MONITORING ANALYST | ● | ● | |
| OIL & FLUIDS | ● | ● | |
| EQUIPMENT SYSTEM ALERTS & EVENTS | ● | ● | |
| SERVICE LABOR PREVENTIVE MAINTENANCE (LEVELS 3, 4, 5) | ● | ● | |
| SERVICE LABOR PREVENTIVE MAINTENANCE (LEVELS 1-5) | ● | ||
| DEDICATED EQUIPMENT MANAGER | ● | ||
| SCHEDULED REPORTS | ● | ||
| FUTURE MAINTENANCE NEEDS/REQUIREMENTS | ● | ||
| ADVANCED ELECTRONIC DATA ANALYSIS | ● | ||
| LIFECYCLE PLANNING | ● |
Download Our Brochure
Equipment maintenance plans designed to make machine ownership hassle free.