Foley Parts & Service Capabilities
You’ve turned to the RIGHT place for service.
What’s behind the Foley Equipment name when it comes to parts and service? An unmatched level of investment backed by 80 years of experience and still building.
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RIGHT People
- Over 600 people dedicated to Parts & Service, including over 135 Field Technicians.
- Over 25 dedicated Product Support Reps (PSRs) to help you manage your equipment.
- Over 32,000 hours of annual technician training.
- Six Technical Communicators – Research & communicate with manufacturers on complex issues.
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RIGHT Place
- 417,000 square feet of dedicated shop space in 15 locations to serve customers across Kansas and northwest Missouri.
- 140 Field Service techs bring service to you.
- Every technician has a laptop for efficiency and accuracy.
- Dedicated shops – 1 radiator, 3 undercarriage, 4 paint booths, 2 machine shops, 1 engine rebuild facility, 1 power train component and 3 hydraulic.
- Specialized tooling & testing – 4 engine dynos, 15 load banks, 3 transmission dynos, truck dyno, track presses, hydraulic & fuel, DPF cleaners, laser alignment tooling, in-shop & mobile emission analyzers.
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RIGHT Logistics
- 16,000 miles driven daily to over 160 Drop Boxes across Kansas & northwest Missouri.
- E-mail and text notifications of Drop Box delivery.
- Pulling stock and emergency parts from 3 Caterpillar Parts Distribution Centers every day so parts are in your hands when you need them.
- 92% parts fill rate from inventory, 99% overnight.
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RIGHT Price
- Simplified service pricing…No shop supplies charge, no environmental fee charges, no mileage charge.
- Simplified Parts Freight Pricing.
- No uplift on parts. The suggested price from Cat is the price you pay.
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Questions? Contact us today at 888-288-2295
