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Customer Value Agreement

 

WHAT IS A CVA?

It’s a hassle-free ownership plan to get the most from your Cat® equipment. Genuine Cat® Parts deliver right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. And it all can roll in with your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a Cat® Customer Value Agreement (CVA).

 

IS A CVA WORTH IT? 

Check out this customer testimonial highlighting the convenience and peace of mind an agreement brings to day-to-day work.

 

 

WHAT OPTIONS ARE AVAILABLE?

CVAS FOR NEW CAT MACHINES
When buying a new machine, you have three CVA options that fit different operations. Whether you handle maintenance, or prefer to take advantage of dealer service, these CVAs get the most from your new machine and can reduce your owning and operating costs while providing a hassle-free ownership experience.

CVAS FOR CAT CERTIFIED USED MACHINES
Trust and confidence are critical when buying used equipment, and a CVA keeps confidence with you throughout Cat Certified Used machine’s life. Check out the details and advantages of adding a CVA to a Cat Certified Used machine.   

CVAS FOR CAT MACHINES OWNED NOW
Whether you have an expiring service agreement or are interested in a CVA for a machine you already own, the lifecycle Extend CVA offers options for you. With an Extend CVA for your currently owned machine, convenience is right within reach.  

Below are the key reasons why you'll find value in a CVA:

HASSLE-FREE MAINTENANCE with Genuine Cat Parts delivered right to you, right on schedule for maintenance. Service options are flexible to best suit your operation.

SECURITY OF EXPERT DEALER SUPPORT with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts.

PEACE OF MIND FROM EQUIPMENT HEALTH MANAGEMENT with easy access through the Cat App to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.

HASSLE-FREE OWNERSHIP from helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.

 

WANT TO LEARN MORE?
If you have any questions on how it works or what’s best for you, contact us at 888-454-5416.